TERMS and CONDITIONS

About us

Academy of Fixed Orthodontics (AFO) is a research and continuing education institution started by Dr. Ravi Kumar in 2004 to promote fixed orthodontics education and popularize his Realistic Treatment PhilosophyTM.  AFO India and affiliate centers, in partnership with AFO New York and American Academy of Advanced Dentistry (AAAD), provides the latest Orthodontic and Dental Specialty courses to the discerning dentist! Our Fellowship courses comes with 5 year Free Post-Course Mentoring (hand holding) to make your orthodontic practice a great success!

All AFO course participants can convert to AFO New York certification by paying 1000 USD additional for an international certificate! We also have Self-starter online courses in Labial and Lingual orthodontics which comes with Course Videos and Course Manual in the AFO-Course-In-A-Box!

Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:

  1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  3. We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including mis-representative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product availability

Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched within 72 working hours from the date the payment is validated/received.

Should the product not be in stock please allow 10 working days plus freight transit time. This will allow for manufacturing and delivery to our warehouse.

Every effort is made to effect shipment of your order in time. However unforeseen circumstances may cause delays. Should we be faced with such an occurrence we will contact you via email and provide a revised shipping schedule.

Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

Shipping

We use standard courier and shipping services where the consignment can be tracked online. Some of the courier services we use are Fedex / DHL / Aramex / EMS or similar.

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

Undeliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

Order processing

Order processing will not begin until we receive a confirmed order and full payment. 18% GST will be charged for all courses within India (clinical services by faculty will not be charged GST).

Refund / Cancellation $ Returns Policy

Should you for any reason wish to cancel your purchase you will get a full refund if cancellation if done within 24 hours of the purchase for payment done through PayPal. If payment is done through Bank transfer or other payment gateways, you will be liable for a 25% handling fee or 300 USD (whichever is lesser). To cancel an order, please contact us as soon as possible.

New / Unopened Box Return Policy – If your order has shipped and you still want to cancel the order, you have to email us immediately at orthocourse1@gmail.com / indiaoffice@drravikumar.in or call +91 8089795589 with your order number to receive your return authorization. The item(s) must be shipped within 2 days of delivery without opening the box. The buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice. International customers should make use of a courier that offers shipment tracking and insure your package for safe return. We will refund your payment as soon as we have received the unopened item(s) back from you and processed at our office. You will be liable for a 35% Ohandling fee or 500 USD (whichever is lesser).

Open Box Return Policy – Defective or damaged open box products must be reported to us within 2 business days of delivery. If you believe your package was damaged in shipping, we require that you contact us within 2 days of delivery and we will work with you to quickly resolve the issue. If item is defective or damaged in shipping, we will make arrangements to ship the replacement. Once the box is opened, we will not accept any refunds for the item(s).

Disclosure of outlet country at time of payment

Outlet country is India and Bank is State Bank of India. The payment gateways used are PayPal or any such standard payment gateways.

Payment Options and Pricing

All transactions will be processed in United States Dollars or Indian Rupees.

Your total order price will include the price of the purchase plus any applicable tax and shipping charges.

Academy of Fixed Orthodontics reserves the right to change pricing at any time without prior notice.

Credit Card

We accept all major credit and debit cards as shown in the payment gateway. If you do not have a credit card please use Bank Transfer (Electronic Fund Transfer) or Direct Deposit. Please fax through your deposit / TT slip to us on (091) 484-2388401 to ensure your payment is confirmed and order shipped as quickly as possible. For more information about how to order, special order requirements and other payment options, please contact our Support Team on Fax (091) 484-2388401 or email at orthocourse1@gmail.com / indiaoffice@drravikumar.in or call +91 8089795589

Security Policy

  1. The payment gateway processes all credit card transactions. All credit card transactions are encrypted. Our registration documents and the site’s registered domain name are checked and verified by them, ensuring the cardholder and us that nobody can impersonate the payment gateway to obtain confidential information. For the privacy policy and T&C of payment gateways please check at their site.
  2. Payment gateway is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions.
  3. Academy of Fixed Orthodontics does not have access to your credit details.
  4. Payment Gateway continually reviews and enhances its security in line with technological changes.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of Republic of India whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

YOUR PRIVACY RIGHTS

Update and access to your information

Where we process personal information collected via our Website via our Services for our own account management, billing or marketing purposes, we provide individuals with the opportunity to access, review, modify, and delete any such personal information that we process as required by the applicable law of your residence.

Unsubscribe from our mailing list

You may at any time ask us to remove you from our mailing list by sending us an email request at orthocourse1@gmail.com / indiaoffice@drravikumar.in or call +91 8089795589 We will remove you from our mailing list in accordance with applicable laws.

Your Privacy Rights as an EEA Person

In addition, if you are from the EEA, you may have broader rights to access and delete your personal data, to object to or restrict processing of your personal data, or request portability of your personal information.

To make such requests, you can send an email to orthocourse1@gmail.com / indiaoffice@drravikumar.in or call +91 8089795589. We will consider and handle all requests in accordance with applicable laws.

If we have collected and processed your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.

Your Privacy Rights as a California Resident

Beginning January 1, 2020, if you are a California resident, you may have certain rights under the California Consumer Privacy Act of 2018 (CCPA). You need not be physically present in the state of California to exercise these rights, provided that you have a current California residence.

Rights to Access and Data Portability:

You have the right to request that we disclose certain information to you about the collection and use of your personal information over the preceding twelve (12) months.

Right to Request Deletion: 

You have the right to request that we delete any of the personal information we collected from you and retained, subject to certain exceptions.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  1. Complete transaction for which we collected the personal information, provide the service you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise reasonably perform our contract with you;
  2. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.);
  3. Comply with a legal or regulatory obligation;
  4. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such acts;
  5. Debug products and software to identify and repair errors that impair existing intended functionality;
  6. Enable solely internal uses that are reasonably aligned with consumer expectations based on our dealings and your relationship with us;
  7. Make other internal and lawful uses of that information which are compatible with the context that you provided said information.

If you are a California resident who qualifies to receive such an accounting or would like to exercise a deletion or data portability request, please email orthocourse1@gmail.com / indiaoffice@drravikumar.in or call +91 8089795589, and we will contact you within 10 days of such request and will be required verify your identity.

Please note that, in order to better safeguard your privacy and the privacy of others, we may (to the extent permitted — and/or required — by applicable law/regulation) ask you to provide additional information to verify your identity and/or residency before processing any data-related requests. We strive to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require additional time, we will inform you of the reason and extension period in writing.   Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests and for CCPA compliance, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication.

There is no charge for making privacy-related requests or responding to your verifiable consumer requests unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will inform you of our decision and why, and provide you with a cost estimate for you to consent to before completing your request.

Consent

I understand that all the designs and trademarks are registered to Academy of Fixed Orthodontics and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Academy of Fixed Orthodontics for any civil action or any legal action deemed necessary against me.

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